Privacy Policy

(Updated 11/26/2023)

Who we are

Vital Learning Strategies, LLC delivers engaging and actionable learning solutions tailored for emergency contexts. We can be contacted at [email protected].

We are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to ensure your personal information is handled appropriately.

Information we collect

  • Name
  • Physical Address
  • Email Address
  • Phone Number
  • Company Information
  • Payment Details (through our third-party provider, Bonsai)

Embedded content from other websites

Pages on this site may include embedded content (e.g. schedulers, contact forms, videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Google Analytics: We use Google Analytics to provide insights into visitor behavior on our website. This information is cookie-based but anonymized.

How We Use Your Information

The information you provide is used for the following purposes:

  1. To Provide Our Services: We use your information to fulfill your requests and provide our services.
  2. Communication: To communicate with you regarding our services.
  3. Improvements: To enhance our website and services based on your feedback.

Who we share your data with

Your privacy is important to us. Here’s our promise:

  • No Selling: We do not sell your information to third parties.
  • Limited Sharing: We do not share your information with third parties, except as required by law or with your written consent.
  • Safety and Law: We may disclose your information if required by law or if we believe it’s necessary to protect our rights, property, or safety.

How long we retain your data

We retain most of your data indefinitely in order to provide our services. For legal purposes, we are required to retain transaction histories and payment details for a minimum of seven years, but may retain it longer.

What rights you have over your data

You have the right to:

  • Access: You can ask for copies of your personal information.
  • Rectify: You can ask us to correct information you think is inaccurate.
  • Erase: Under certain conditions, you can ask us to erase your personal data.

You can contact us at [email protected] to ask for access or to have us rectify or erase your information.

Where your data is sent

Any contact forms or scheduling events that are submitted via this website are done through Bonsai, which may send your information through a spam-detection service before passing it along to our inbox.

Changes to This Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page.